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Channel: Value – Leading Technical Communication
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Lightweight DITA: I’ve seen the light

If you’ve taken one of my DITA classes, you’ve heard me extol the power of DITA. One aspect of that power is semantic tagging. In DITA, a piece of content isn’t boldface or italics. It’s a command...

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At the 2018 STC Summit

I’m writing live this week from the STC Summit. Are you here too? If so, are you finding the experience worthwhile? Take a moment to answer the following question. Then use the Comments section to tell...

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The linchpin of inspiration

Author and storyteller Carla Johnson, in her keynote speech at this week’s STC Summit, described how inspiration comes, not as a bolt from the blue, but from observing other people’s creative work. She...

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Carrying the earth on our shoulders

At last week’s STC Summit, I attended a couple of presentations that probed the same question. It’s an old question, but it’s still a thorny one. How can we integrate content into a unified...

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Embodying the modern elder

Ageism. It’s a subject I’ve tended to hold at arm’s length, for two reasons. First, although I know ageism is a genuine problem in today’s workplace, it fortunately has never affected me directly....

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Our “Life in Docs”: building and sustaining a community

David Ryan, cofounder of a company called Corilla, has garnered responses from 333 technical communicators for a “Life in Docs 2018” survey. The respondents answered questions about how we do our work...

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A good teammate: Leading from within

With the Chicago Cubs in 2016, backup catcher David Ross played in only 75 games (out of 179). Yet, when the Cubs won the World Series, the other players carried him off the field on their shoulders....

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Finding the organization’s voice

It was simpler back in the day. If you were a kid growing up near New York City, your favorite music came with a voice. In the afternoon, after school got out, the voice belonged to the wisecracking...

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Architecting value

A month ago, I got a new job title: Information Architect. I maintain my company’s content infrastructure, training and supporting a writing team that has, through mergers and acquisitions, tripled in...

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Our identity and our future as technical communicators

I like to say, at the beginning of every new year, welcome to the future. 2019, a brand new space with freshly waxed floors and newly painted walls, awaits our arrival. As we enter in, let’s look...

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